March 2019 Extreme Weather Event Resources

The Nebraska Public Service Commission’s thoughts are with our fellow Nebraskans affected by the extreme weather experienced during the month of March. Visit our For Consumer Information page @ https://psc.nebraska.gov/for-consumers for a list of useful resources and information should you need assistance, have questions or wish to donate resources.

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Nebraska Telephone Assistance Program/Lifeline

The Nebraska Telephone Assistance Program (NTAP also known nationally as the Lifeline Program) assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates. Individuals can qualify for NTAP by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Children’s Health Insurance Programs (CHIP), Supplemental Security Income (SSI), Veterans Pension Benefit/Survivors Pension Benefit, Federal Public Housing, or if household income is at or below 135 percent of the poverty level.

What is NTAP/Nationally known as Lifeline Program?

  • NTAP is nationally known as the Lifeline Program.
  • NTAP assists qualifying low-income individuals with obtaining and keeping telephone service by lowering monthly service.
  • NTAP reduces the cost of local phone service by up to $12.75 per month on one landline/wireless phone bill or provides minutes to an eligible cellular phone service.
  • Some telephone companies do not participate with this program.
  • The discount will appear as a credit on your monthly telephone bill or minutes will be uploaded to an eligible account.
  • No cash or checks will be distributed.
  • The telephone bill must be in the name of, or contain the name of, the applicant.

                 

Who is eligible for NTAP/Nationally known as Lifeline Program?

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Children's Health Insurance Programs (Kids Connection, SAM, MAC & EMAC)
  • Veterans Pension Benefit/Survivors Pension Benefit
  • Income at or below 135% of poverty level

   

How do I apply or receive an application for NTAP - Nationally known as Lifeline Program?

To receive an application form:

Call the Nebraska Public Service Commission at: (402) 471-3101 (Lincoln); (800) 526-0017 (Nebraska Only),

OR

Mail request to:
                      
NTAP
PO Box 94927
Lincoln, NE 68509-4927

OR

To Print off an application form - Click Here

When you have filled out the application, mail COMPLETED application form to:

NTAP
PO BOX 94927
Lincoln, NE 68509-4927

Phone Companies that currently participate in the Nebraska Telephone Assistance Program/nationally known as the Lifeline Program - Click Here              

For Company Use Only

Lifeline Program Household Worksheet

Benefit Transfer(Complete this form only if you are changing from one phone company to another)

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