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Nebraska Telephone Assistance Program/Lifeline

The Nebraska Telephone Assistance Program (NTAP)/Lifeline Program assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates.

Individuals can qualify for the NTAP/Lifeline Program by participating in Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Veterans Pension Benefit/Survivors Pension Benefit, Federal Public Housing Assistance, or if household income is at or below 135 percent of the poverty level.

What is NTAP/Lifeline Program?

  • NTAP assists qualifying low-income individuals in Nebraska with obtaining and keeping telephone service by lowering the cost of monthly service.
  • NTAP reduces the cost of local phone service by an additional $3.50 per month for qualifying individuals on one landline/wireless phone bill or provides minutes to an eligible cellular phone service. NTAP is supplemental to the federal Lifeline program which can provide support of up to $9.25/month for qualifying individuals.
  • Some telephone companies do not participate with this program.
  • The discount will appear as a credit on your monthly telephone bill or minutes will be uploaded to an eligible account.
  • No cash or checks will be distributed.
  • The telephone bill must be in the name of, or contain the name of, the applicant.

Who is eligible for NTAP/Lifeline Program?

Programs accepted for customer eligibility of NTAP/Lifeline participation:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplements Security Income (SSI)
  • Federal Public Housing Assistance
  • Veterans Pension Benefit/Survivors Pension Benefit

If you do not participation in any qualifying programs, you may qualify by demonstrating that your income is at or below 135% of the federal poverty income guidelines. A table reflecting 135% of the federal poverty guidelines can be found at https://www.lifelinesupport.org/do-i-qualify/.

How do I apply for NTAP/Lifeline Program?


To receive an application form: Contact a phone provider, go online and complete an online application at: NV.FCC.gov or print off an application form - Click Here

Provide proof of eligible program form - Click Here

NOTE: You are only allowed to get one Lifeline benefit per household. If you are unsure about the number of households at your address, review the Lifeline Household Worksheet.

Lifeline Program Household Worksheet

Mail your completed application to: Lifeline Support Center, PO Box 9100, Wilkes-Barre, PA 18773, along with proof of eligible program participation (for providing proof of eligible program see "providing proof of eligible program" form)


To participate in the Nebraska Telephone Assistance Program (NTAP) applicants must also submit a Citizenship Attestation form. Print and complete a Citizenship Attestation form - Click Here

Mail your completed Citizenship Attestation form to: NTAP, PO Box 94927, Lincoln, NE  68509


If you would like an application packet mailed to you, send an e-mail to psc.ntap@nebraska.gov. Include the name and address you want the application to be sent to within the e-mail body.


For a list of phone companies that currently participate in the Nebraska Telephone Assistance Program/nationally known as the Lifeline Program - Click Here         

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