TRS/NSTEP Consumer Information

Nebraska Specialized Telecommunications Equipment Program

NOTICE OF CHANGES TO NSTEP ELIGIBILITY REQUIREMENTS
LB-1031, signed by Governor Pillen on April 15, 2024, changes eligibility requirements for the NSTEP program.

- Reapplication frequency: Once every three years (formerly once every five years)

- Benefits allowed per household: Two per household (formerly one per household)

Do you know someone, a relative or friend having difficulty hearing when using the phone?
If so, they may be a candidate to receive a free CapTel phone through the State's Equipment Distribution Program.
The program is monitored by the PSC through the Nebraska Telecommunications Relay Service (TRS).
Click on the PSA below for more information.

Captel Phone Graphic
A big thank you to our industry partner Sprint for orchestrating this important Public Service Announcement