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Phone & Internet Discount Programs

Nebraska Telephone Assistance Program (NTAP) / Lifeline

The Nebraska Telephone Assistance Program (NTAP) assists qualifying low-income individuals with keeping telephone services affordable by lowering monthly service rates. NTAP is a supplemental assistance available to qualifying Nebraskans who also participate in the federal Lifeline Program. There are many landline and wireless providers that offer discounts from the federal Lifeline program and Nebraska's Telephone Assistance Program (NTAP).


Affordable Connectivity Program (ACP)


In January 2024, the FCC announced the wind-down of the Affordable Connectivity Program (ACP) due to the exhaust of available funding for the program. New ACP enrollments must be approved by 11:59 pm ET on February 7th, 2024, and existing beneficiaries need to complete recertification by the same deadline to receive benefits through the expected end date of April 2024, though the end date is subject to change. Once the program ends, ACP benefits will no longer be available for new or existing enrollees and the discount will no longer appear on bills. If you have questions or concerns on how the discontinuation of ACP will impact you, contact your service provider or ACP customer support via e-mail to ACPSupport@usac.org or by phone at 877-384-2575. Further details can be found at www.AffordableConnectivity.gov. Read the official announcement at: https://www.fcc.gov/fcc-taking-steps-wind-down-affordable-connectivity-program

Please note that the FCC’s Lifeline program and Nebraska’s NTAP program will continue to be available. The wind-down of the ACP does not affect eligibility or participation in those programs.

The FCC's Affordable Connectivity Program (ACP) provides a discount of up to $30 per month toward Internet services for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Enrollment in the ACP is now open.


Not all telephone and internet companies offer discounts

Contact your phone or Internet company and ask for an ACP, Lifeline, or NTAP application, or download an application under the "Apply" tab. For a list of phone companies that currently participate in the Nebraska Telephone Assistance Program/nationally know as the Lifeline Program Click Here. Or, contact the Nebraska Public Service Commission at 402-471-3101 or 800-526-0017 Option 2 (in Nebraska only), or psc.ntap@nebraska.gov, to find an authorized provider.

Assistive Telecommunications Equipment

The Nebraska Telecommunications Relay Service program provides access to telecommunications services and equipment for individuals who are hearing, speech impaired or deaf/blind impaired.


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