Important Notice from the Nebraska Public Service Commission

We at the Nebraska Public Service Commission (PSC) are working to keep both the citizens we serve and the industries we regulate informed as we adapt to changes presented by the Coronavirus.
Please visit the PSC COVID-19 Information & Guidance page for the latest from the PSC.
We thank you for your patience and understanding as we adapt to this evolving situation

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The Telecom/NUSF Department is responsible for administering programs and enforcing rules and regulations that facilitate competition, maintain quality voice service, and ensure that all Nebraskans have access to quality telecommunications and information services at affordable and comparable rates. In addition to handling consumer complaints and certificating carriers to provide telecommunications services within the state, the department administers a high cost fund, the goal of which is to ensure that costs and availability of telecommunications services are reasonably comparable between rural and urban areas.  This fund includes money designated for the buildout of broadband-capable networks in areas that lack such service today.  The department also manages programs that provide assistance to qualified individuals:  the Nebraska Telephone Assistance Program (NTAP) assists qualifying low-income individuals with keeping voice service by lowering monthly service rates, and the Telecommunications Relay Service (TRS) program provides access to telecommunications services and equipment for individuals who are hearing impaired, speech impaired or deaf/blind impaired.

Our department philosophy is to provide the citizens of Nebraska with access to telecommunications services, regardless of income, location, or other limitation, and to oversee a regulatory environment for telecommunications carriers that allows for fair competition and provision of services. 

Cullen Robbins has served as the Director of the Telecom/NUSF department since 2016, and has been with the Commission since 2013. Prior to his work with the Commission, he was a GIS Analyst with the University of Nebraska-Lincoln. He holds a Bachelor’s Degree from Augustana University in Sioux Falls, SD, and a Master’s Degree from the University of Nebraska-Lincoln. 

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