FOR IMMEDIATE RELEASE
Nebraska Telephone Assistance Program (NTAP)
Helps Consumers in Need stay Connected
Lincoln, September 9, 2019 –Access to local emergency
services and community resources is vital to all residents.
The Nebraska Telephone Assistance Program (NTAP)/
Lifeline Program helps qualified Nebraskans connect to
the nation’s voice and broadband networks, find jobs,
access health care services, connect with family and call
for help in an emergency. For some, being connected
can be the difference between social connection and
complete isolation.
During “Lifeline Awareness Week,” September 9-13, the PSC is
raising awareness of an upcoming change in the application
process for the NTAP/Lifeline program which offers
discounts to help qualifying consumers with keeping
telephone services affordable by lowering monthly service
rates.
“The change in the application process is a clerical one,” said
PSC Chair Mary Ridder. “Eligible consumers currently fill out
an application, but instead of PSC staff verifying the
information, the verification will be done on the federal level.”
Under the Federal Lifeline Program, consumers who
participate in certain public assistance and veterans
programs, or qualify based on income can receive a discount
of at least $9.25 per month off their bill for phone, broadband,
or bundled phone and broadband service. The PSC’s NTAP/
Lifeline Program, reduces the cost for qualified individuals an
additional $3.50 a month, on one landline/wireless phone bill
or provides minutes to an eligible phone service.
More information on program eligibility and rules can be
found on the NTAP/Lifeline Program page of the PSC website.
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Contact:
Deb Collins- Media & Communications Mgr.
(402) 471-0226
deb.collins@nebraska.gov
Note: Updated to clarify dollar amount ($3.50) in the 4th paragraph
