Nebraska Telephone Assistance Program (NTAP) Helps Consumers in Need Stay Connected

FOR IMMEDIATE RELEASE

Nebraska Telephone Assistance Program (NTAP)
Helps Consumers in Need stay Connected

Lincoln, September 9, 2019 –Access to local emergency services and
community resources is vital to all residents. The Nebraska
TelephoneAssistance Program (NTAP)/LifelineProgram helps
qualified Nebraskans connect to the nation’s voice and
broadband networks, find jobs, access health care services,
connect with family and call for help in an emergency. For some,
being connected can be the difference between social connection
and complete isolation.

During “Lifeline Awareness Week,” September 9-13, the PSC is
raising awareness of an upcoming change in the application process
for the NTAP/Lifeline program which offers discounts to help
qualifying consumers with keeping telephone services affordable
by lowering monthly service rates.

“The change in the application process is a clerical one,” said PSC
Chair Mary Ridder. “Eligible consumers currently fill out an
application, but instead of PSC staff verifying the information, the
verification will be done on the federal level.”

Under the Federal Lifeline Program, consumers who participate in
certain public assistance and veterans programs, or qualify based
on income can receive a discount of at least $9.25 per month off
their bill for phone, broadband, or bundled phone and broadband
service. The PSC’s NTAP/Lifeline Program, reduces the cost for
qualified individuals an additional $3.50 a month, on one
landline/wireless phone bill or provides minutes to an eligible
phone service.

More information on program eligibility and rules can be found on
the NTAP/Lifeline Program page of the PSC website. ###

Contact:
Deb Collins- Media & Communications Mgr.
(402) 471-0226
deb.collins@nebraska.gov

Note: Updated to clarify dollar amount ($3.50) in the 4th paragraph