FOR IMMEDIATE RELEASE
PSC LEVIES CIVIL PENALTY AGAINST
FLORIDA HOUSEHOLD GOODS MOVER
Lincoln, February 22, 2023- On Wednesday, February 22, the
Nebraska Public Service Commission (PSC) issued Order
MCC-3199 sustaining a complaint against Confidant Movers,
LLC, Aventura, Florida and assessing a civil penalty of
$7,147.00 for providing intrastate household moving services
without a Nebraska license.
“The Commission has jurisdiction of intrastate household
goods movers,” said Commission Chair Dan Watermeier. “Our
investigation has determined this Florida company, came
into our state, and took advantage of one of our residents,
by performing these services in violation of Nebraska statute
and Commission rules and regulations.”
In July 2022, the PSC Motor Transportation Department
received an informal complaint against Confidant Movers,
LLC, of Aventura, Florida, for moving services provided from
Omaha to Crawford, both locations in Nebraska. The
complainant indicated a broker was used to hire Confidant
Movers at a cost of $3,010.00 to move their household
goods.
The complainant then paid Confidant Movers two deposits of
$1,010 and $1,058. Another payment of $1,712.25 was also
requested by the moving company upon arrival at the
complainant’s home to complete the move. The complainant
paid the extra money and requested Confidant Movers take
their items to a storage location. The complainants’ items
remained in storage for approximately two weeks at which
time, the moving company was contacted to bring the items
to the complainant’s new residence. At that time, Confidant
Movers demanded an additional $3,068.65 to be paid before
they would unload the items. The move ended up costing
$7,147.00.
A formal complaint against Confidant Movers, LLC for
violating, Neb. Rev. Stat. § 75-303.03 and 75-307, and Neb.
Admin. Code, Title 291, Ch 3, by providing intrastate
household moving services without a license was filed by
the director of the PSC’s Motor Transportation
Department and a show cause hearing was set for October.
Representatives of the Florida company failed appear at
the October hearing.
Based on the evidence presented at the hearing,
Commissioners found that the moving company clearly
and willfully violated State statue and Commission rules
and regulations, by operating without a license to transport
household goods within Nebraska.
Commissioner Watermeier said, “Let this serve as a warning
to others who look to operate outside of the Commission’s
authority. Operating without a license is a serious matter
and the Commission will do everything within its power to
protect our citizens.”
The Order MCC-3199 affirms the findings and assess a civil
penalty $7,147.00. Upon receipt of the Order, Confidant
Movers, LLC, Aventura, Florida, will have 30 days to pay the
penalty, or face the possibility of further action by the
Commission.
Citizens are reminded that a list of household goods movers
licensed to provide service within the state of Nebraska can
be found on the PSC website at https://psc.nebraska.gov/
transportation/household-goods-movers-licensees >. ###
Contact:
Deb Collins- Communications & Media Mgr.
(402) 471-0226
deb.collins@nebraska.gov
