Updates Coming To State's NSTEP Program


FOR IMMEDIATE RELEASE

           UPDATES COMING TO STATE’S NSTEP PROGRAM


Lincoln, May 15, 2024- Beginning in July, qualified individuals
receiving assistance from the Nebraska Specialized
Telecommunications Equipment Program (NSTEP) will notice
some updates to the program as a result of legislation 
(LB 1031) passed during the 2024 legislative session.

Administered by the Nebraska Public Service Commission 
(PSC), NSTEP assists qualified individuals who are deaf, 
have visual/hearing loss, or a speech disability obtain 
specialized telecommunications equipment.

“The NSTEP program helps to provide the deaf, hard of 
hearing and visually impaired community access to 
telecommunication devices essential for their everyday lives,” 
said Commission Chair Dan Watermeier. “We want to thank 
everyone who worked to help make this process even more 
accessible to those in need of these services.”

“NCDDH is proud to have collaborated with the PSC since the
establishment of NSTEP,” NCDHH Lead Advocacy Specialists,
Kim Davis said. “The updates to the NSTEP program are a
positive and necessary step in adapting to the constant 
evolvement of telecommunication devices and equipment.”

The new law updates the eligibility standards and criteria to 
allow two qualified residents living at the same address to 
receive telecommunications equipment. Previously only one 
resident per household was allowed to receive assistance. It 
also allows a recipient of telecommunications equipment to 
reapply for NSTEP assistance every three years instead of 
every five years.

To be eligible to receive a wireless device (cellphone) or other
qualified telecommunication equipment as a part of 
NSTEP, residents must complete an application, including a 
certification by a professional that the applicant is deaf, hard 
of hearing, or has speech impairment.

Once deemed eligible, applicants will receive a voucher that 
they can take to a participating vendor. The voucher will cover 
the cost of the equipment up to $1,000. Participants are 
responsible for any monthly fees associated with the device, 
including a required data plan, if applicable.

Information on NSTEP and how residents can qualify for a 
voucher to be used toward the cost of a mobile wireless 
device or to apply for other telecommunications equipment 
can be found on the For Consumer TRS/NSTEP page of the 
PSC website or the NSTEP page of the Nebraska Commission 
for the Deaf and Hard of Hearing (NCDDH) website. ###

Contact:
Deb Collins- PSC Communications & Media Mgr.
(402) 471-0226 / deb.collins@nebraska.gov
 OR

Kelsey Cruz- Marketing and Communications Specialist
Nebraska Commission for the Deaf and hard of Hearing (NCDHH)
(402) 471-3593 / Kelsey.cruz@nebraska.gov

NSTEP Updates