PSC Approves Contract For Next Generation 911 Services


FOR IMMEDIATE RELEASE

PSC Approves Contract for Next Generation 911 Services

Lincoln, January 5, 2021– By a vote of four-to-one, the 
Nebraska Public Service Commission (PSC) today, January 5, 
approved entering into a contract with Lumen (formerly 
CenturyLink) to provide Next Generation 911 (NG911) services.

“I’d like to thank everyone involved in this process for their 
support,” said District 3, Commissioner Tim Schram. “This 
is a collaborative effort and we are excited to continue the 
process to bring improved 911 services to all Nebraskans.”

Voting against the contract approval was District 2, 
Commissioner Crystal Rhoades. Rhoades said, “Lumen has 
a proven track record of 911 failures nationally and in 
Nebraska. I don’t believe awarding them the contract is 
prudent given they are currently under investigation for 
those failures.”

The contract calls for the establishment of a statewide 
Emergency Services Internet Protocol Network (ESInet) 
that will allow callers seeking emergency services to 
contact 911 not only by making a voice call, but also 
allowing the utilization of multi-media data such as text 
messages, pictures and video. As part of the contract,
Lumen is partnering with Intrado to provide NG911 
Core Services which involves the locating and routing 
of calls to 911 geospatially. In a geospatial environment 
a caller’s location is identified using Geographic 
Information System (GIS) data based on a caller’s 
longitude & latitude.

The initial five-year contract with Lumen (CenturyLink) is 
to provide NG911 services at a cost of nearly $815,000 the 
first year, and $1.8 million each of the remaining four years. 
At the end of the initial contract period, the Commission 
will have the option to extend the contract for up to 
10-years.

“This is the next big step in our process,” said David 
Sankey, state 911 director. “Once the contract is signed, 
we’ll sit down with representatives of Lumen to set priorities 
and a timeline to begin the process of connecting regions 
of Public Safety Answering Points (PSAPs) to the statewide 
ESInet.”

The PSC currently provides funding assistance to 68 PSAPs. 
The PSAPs are in the process of forming regions with seven
PSAP regions expected to be connected to the statewide 
ESInet at the completion of the project.

The goal, Sankey said, is to have all PSAP regions 
connected to the ESInet by the end of 2022.

The contract once finalized by the state, can be found on the
Nebraska Department of Administrative Services/State 
Purchasing webpage @< https://das.nebraska.gov/materiel/
purchasing/6264/6264.html > .###


Contact:
Deb Collins- Media & Communications Mgr.
(402) 471-0226
deb.collins@nebraska.gov

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