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Nebraska PSC Issues Reminders to Utility Customers During Pandemic

PSC Issues Reminders for Utility Customers During Pandemic

For Immediate Release

Nebraska PSC Issues Reminders for
Utility Customers During Pandemic

Lincoln, May 1, 2020 – As we continue to work to protect ourselves
against the effects of the coronavirus, many Nebraskans are finding
themselves in an unexpected and often difficult position. The
Nebraska Public Service Commission (PSC) reminds natural gas
consumers that Black Hills Energy and NorthWestern Energy are
both working with consumers who are facing financial hardships
during these challenging times.

“Due to restrictions in place to deal with COVID-19, many Nebraska
consumers find themselves not knowing how they are going to pay
their bills,” said PSC chair Mary Ridder. “It is important they know
that there are resources available to help them through this.”

In response to the pandemic, the PSC issued a moratorium
suspending residential disconnections of natural gas services for
non-payment for Black Hills and NorthWestern customers through
June 1, 2020.

The PSC stresses that this does not mean a consumer is no longer
responsible for their gas bills. The moratorium only delays payment
of the bill, offering some extra time for consumers to manage
finances during these  times of economic uncertainty.

Ridder advised, “Each situation is unique and the best way for
consumers to evaluate their options is to contact their utility directly.
The gas companies want to work with their customers, so we
encourage you to reach out now and let your utility know your situation.”

For more information about resources available to consumers
contact your utility providers or visit the PSC
Natural Gas Department for Consumers webpage for contact
information and consumer tips. ###


Deb Collins- Media & Communications Mgr.
(402) 471-0226

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