For Immediate Release
Nebraska PSC Issues Reminders for
Utility Customers During Pandemic
Lincoln, May 1, 2020 – As we continue to work to protect
ourselves against the effects of the coronavirus, many
Nebraskans are finding themselves in an unexpected
and often difficult position. The Nebraska Public Service
Commission (PSC) reminds natural gas consumers that
Black Hills Energy and NorthWestern Energy are both
working with consumers who are facing financial
hardships during these challenging times.
“Due to restrictions in place to deal with COVID-19, many
Nebraska consumers find themselves not knowing how
they are going to pay their bills,” said PSC chair Mary
Ridder. “It is important they know that there are resources
available to help them through this.”
In response to the pandemic, the PSC issued a moratorium
suspending residential disconnections of natural gas
services for non-payment for Black Hills and NorthWestern
customers through June 1, 2020.
The PSC stresses that this does not mean a consumer is no
longer responsible for their gas bills. The moratorium only
delays payment of the bill, offering some extra time for
consumers to manage finances during these times of
economic uncertainty.
Ridder advised, “Each situation is unique and the best way
for consumers to evaluate their options is to contact their
utility directly. The gas companies want to work with their
customers, so we encourage you to reach out now and let
your utility know your situation.”
For more information about resources available to consumers
contact your utility providers or visit the PSC Natural Gas
Department for Consumers webpage for contact
information and consumer tips. ###
Contact:
Deb Collins- Media & Communications Mgr.
(402) 471-0226
deb.collins@nebraska.gov
