911 Service Restored

FOR IMMEDIATE RELEASE

                                         911 SERVICE RESTORED

Lincoln, September 1, 2023- Service has been restored following an
outage that affected multiple 911 centers across the state. 

Lumen reported the outage caused by a fiber cut to its network in the
Omaha area, began at 7:05 p.m., Thursday, August 31, and affected
multiple 911 centers across the state. Service was restored at 5:30
a.m., Friday, September 1. Lumen is working to determine the cause
of the fiber cut.

“We want to thank the 911 centers affected by the outage, for their
quick work in getting the word out on the outage and for utilizing
alternative means for the public to contact emergency services,” said
Director David Sankey, PSC State 911 Department.

The PSC determined, that 39 of the 68 Public Safety Answering
Points (PSAPs) or 911 centers across the state were affected by the
outage in various ways. The PSC is working with Lumen to determine
the cause of the fiber cut. ###

Contacts:
Deb Collins- Communications & Media Mgr.
(402) 471-0226 / deb.collins@nebraska.gov

Mark Molzen
Global Issues Director
Phoenix, AZ
tel: 602-716-3389 | cell: 602-614-7476
mark.molzen@lumen.com