911 Service Restored


 
FOR IMMEDIATE RELEASE

               911 SERVICE RESTORED

Lincoln, September 1, 2023- Service has been 
restored following an outage that affected multiple 
911 centers across the state. 

Lumen reported the outage caused by a fiber cut to its 
network in the Omaha area, began at 7:05 p.m., 
Thursday, August 31, and affected multiple 911 centers 
across the state. Service was restored at 5:30 a.m., Friday, 
September 1. Lumen is working to determine the cause
of the fiber cut.

“We want to thank the 911 centers affected by the outage, 
for their quick work in getting the word out on the outage 
and for utilizing alternative means for the public to contact 
emergency services,” said Director David Sankey, PSC State 
911 Department.

The PSC determined, that 39 of the 68 Public Safety 
Answering Points (PSAPs) or 911 centers across the state 
were affected by the outage in various ways. The PSC is 
working with Lumen to determine the cause of the fiber cut. 
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Contacts:
Deb Collins- Communications & Media Mgr.
(402) 471-0226 / deb.collins@nebraska.gov

Mark Molzen
Global Issues Director
Phoenix, AZ
tel: 602-716-3389 | cell: 602-614-7476
mark.molzen@lumen.com

psc office