FOR IMMEDIATE RELEASE
911 SERVICE RESTORED
Lincoln, September 1, 2023- Service has been
restored following an outage that affected multiple
911 centers across the state.
Lumen reported the outage caused by a fiber cut to its
network in the Omaha area, began at 7:05 p.m.,
Thursday, August 31, and affected multiple 911 centers
across the state. Service was restored at 5:30 a.m., Friday,
September 1. Lumen is working to determine the cause
of the fiber cut.
“We want to thank the 911 centers affected by the outage,
for their quick work in getting the word out on the outage
and for utilizing alternative means for the public to contact
emergency services,” said Director David Sankey, PSC State
911 Department.
The PSC determined, that 39 of the 68 Public Safety
Answering Points (PSAPs) or 911 centers across the state
were affected by the outage in various ways. The PSC is
working with Lumen to determine the cause of the fiber cut.
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Contacts:
Deb Collins- Communications & Media Mgr.
(402) 471-0226 / deb.collins@nebraska.gov
Mark Molzen
Global Issues Director
Phoenix, AZ
tel: 602-716-3389 | cell: 602-614-7476
mark.molzen@lumen.com