Notice

The PSC's phones and email are scheduled to be down today, July 2, from 12 p.m. to 2 p.m. for planned network maintenance. During this time, our staff's responses to inquiries may be delayed.

Windstream 911 Outage Investigation

April 14, 2026

911-078/DC-104/C-5596 Order Closing Docket

Order Closing Docket

October 16, 2024

911-078/DC-104/C-5596 Order Dismissing Complaint/ Approving Stipulated Agreement 

911-078/DC-104/C-5596 Order Dismissing Complaint

Windstream 911 Service Remediation Plan

 911-078/DC-104/C-5596 
Department Complaint 911-078 DC-104 C-5596.pdf

911-076/PI-249 / July 9, 2024

| 2024-07-09 911-076 PI 249 Order Issuing Findings and Closing Investigation.pdf

911.076/PI-249 Windstream 911 Outage Investigation 

Exhibits 1-14