PSC Sets Hearing Dates for 911 Outage Investigations


FOR IMMEDIATE RELEASE

                      PSC SETS HEARING DATES FOR
                         911 OUTAGE INVESTIGATIONS


Lincoln, December 6, 2023- The Nebraska Public Service 
Commission (PSC) has set hearing dates in separate
investigations into service outages affecting 911, involving
telecommunication carriers Lumen (911-075/PI248) and 
Windstream (911-076/PI 249).

The hearing into the Windstream investigation will be held 
in the Commission hearing room, beginning at 9:00 a.m., 
on Wednesday, December 20. 

The hearing into the Lumen investigation will be held in the
Commission hearing room, beginning at 9:30 a.m., on 
Thursday, January 4.

Online access to both hearings will be available. Information 
on how to connect online can be found in the calendar item 
for each hearing on the homepage of the PSC website.

The investigations seek to determine the cause and scope of 
the outages, why redundancy required failed and a solution 
to prevent such events from happening again.

Commission Chair Dan Watermeier said, “The hearings are 
being held so that Commissioners can ask questions and get 
answers directly from the carriers involved in these outages. 
Any decision regarding the investigations will be made at a 
later date.”  ###

Contact:
Deb Collins- Communications & Media Mgr.
(402) 471-0226
deb.collins@nebraska.gov

Dias