Helping Ease Winter Struggle's Goal of PSC Cold Weather Rule

FOR IMMEDIATE RELEASE

                   HELPING EASE WINTER STRUGGLE’S GOAL
                             OF PSC COLD WEATHER RULE

Lincoln, October 30, 2024- Winter months can be trying, that’s
why the Nebraska Public Service Commission (PSC)  is 
reminding customers served by the state’s jurisdictional 
natural gas utilities of its cold weather rule.

From November 1-through-March 31, Black Hills Energy, and
NorthWestern Energy cannot shut-off service to customers 
without allowing an additional 30 days to pay beyond the 
normal bill due date. During this period customers of Black 
Hills Energy or NorthWestern Energy who are finding it 
difficult to pay natural gas bills should contact the company 
to arrange payment.

“Despite our mild start to the fall-winter season, we know it 
won’t last,” said Commission Chair Dan Watermeier. “Having 
the cold weather rule in place allows jurisdictional natural gas 
providers to work with their customers to help ensure service 
is uninterrupted at a time when natural gas usage is typically 
higher.”

The PSC implemented the cold weather rule more than 20 
years ago, when it was given regulatory authority over the 
Nebraska’s jurisdictional natural gas utilities. It is important 
to note that Nebraska communities with municipally owned 
natural gas utilities are not subject to regulation by the PSC 
and are not required to comply with the cold weather rule.

Local public assistance agencies can also be contacted for 
help with natural gas bills including the Nebraska Department 
of Health and Human Services Low Income Home Energy 
Assistance Program (LIHEAP) and the Salvation Army.

Consumers are also encouraged to take steps to help 
minimize the impact of higher natural gas prices during the 
winter months. Gas utilities recommend lowering the 
thermostat to 68 degrees or lower and to reduce thermostat 
settings when a home or building is unoccupied. Obtain a 
home energy audit plan to conserve energy and if available 
participate in your gas company’s yearly budget plan to 
spread cost throughout the years. ###

Contact:
Deb Collins- Communications & Media Mgr.
(402) 471-0226 / deb.collins@nebraska.gov

cold weather rule graphic