PSC Sets Hearing Dates for 911 Outage Investigations

FOR IMMEDIATE RELEASE

                      PSC SETS HEARING DATES FOR
                         911 OUTAGE INVESTIGATIONS

Lincoln, December 6, 2023- The Nebraska Public Service Commission
(PSC) has set hearing dates in separate investigations into service
outages affecting 911, involving telecommunication carriers Lumen
(911-075/PI248) and Windstream (911-076/PI 249).

The hearing into the Windstream investigation will be held in the
Commission hearing room, beginning at 9:00 a.m., on Wednesday,
December 20. 

The hearing into the Lumen investigation will be held in the
Commission hearing room, beginning at 9:30 a.m., on Thursday,
January 4.

Online access to both hearings will be available. Information on how
to connect online can be found in the calendar item for each hearing
on the homepage of the PSC website.

The investigations seek to determine the cause and scope of the
outages, why redundancy required failed and a solution to prevent
such events from happening again.

Commission Chair Dan Watermeier said, “The hearings are being held
so that Commissioners can ask questions and get answers directly
from the carriers involved in these outages. Any decision regarding
the investigations will be made at a later date.”  ###

Contact:
Deb Collins- Communications & Media Mgr.
(402) 471-0226
deb.collins@nebraska.gov